We should respect all customers regardless of their age and race. Everyone of them needs respect and courtesy from us.
Maintain a Professional Environment
Be Polite and Respectful
The best way to treat your customers with respect and politeness is to follow the Golden Rule: "Do to others what you'd have them do to you." Treat your customers the way you want to be treated, and they will come back.Always be polite with your customers. Greet them as "Sir," "Mr." or "Miss," and always remember to say "please" and "thank you." Acknowledge every customer when they come up to you, even if you are serving another customer. Greet the customer, and let him know you will be with him in a moment. If it's going to take a while to serve the customer you're with, let him know. If possible, call somebody else over to help the second customer.
Always Be Honest
If you lie to your customers, you will drive them away. Once they realize you lied to them, they will never come back and will probably tell others.If you can't meet a customer's request, have a problem filling an order or can't make a deadline, say so. Explain the situation and problem to the customer. This can be hard, but it can be rewarding; customers will understand and will respect your honesty. They will know they can trust you with future business too.Always try to offer the customer an alternative or a solution if you can't fill her request. If you have another product or service that can do the job, tell the customer about it. If necessary offer a discount to keep the customer happy.Don't be afraid to apologize to your customers. They've gone out of their way and spent their time to come to you. If you can't do what they want or there is a delay or problem, say you're sorry. Apologies cost nothing, but they show you respect the customer as a person.