This lady customer had already paid for her stuff and she put the package on the counter. She went looking for other stuff. When she came back, she was shocked to see that her package was gone. We had to replace her items.
Meanwhile, I browsed through the cctv. True enough, another customer had taken her package together with his own. So I was hoping that this customer would come back and return us the stuff.
Surprised, the customer came back to return the package which was not his. Thankfully he's such an honest customer..