Contest

Various contests are held to attract customers. Customers love to take part in contest. So retailers/suppliers are always aware of that and they tried to implement as many as possible those contests that might lure customers to spend more. 

Current contests are;

Lactogen 3
Nan Grow 3
Omega
Cerelac

If customers need more details, just ask the shopkeepers..

Unbelievable customers

Customers can be very funny. They bought quite a number of stuff but refused to believe that they had spent so much. They wanted us to count the items again.

After doing second counting, they were satisfied. Didn't they know what they were buying and the cost of those items? 

Because of that, they wasted our time and their own. I wish they had mentally added up their total cost of their purchases before buying them. In that way, they would be prepared and not realizing that they hadn't got enough cash to pay..

Generous Customer

Tonight as usual, I was the cashier. A customer was supposed to pay RM14.70 and he thought he gave me a RM10 and a RM5. 

After I had given him the 30sen change, I realized that there was another RM5 underneath the other RM5. We called out to him and he came back. I gave back the note to him.

But instead of going out from our shop, he went in again. I thought he might want to get something else. So he bought a bar of Cadbury chocolate and it cost RM7.

 

After paying for the chocolate, he was supposed to take it but he left it on the counter and said, "For you!" 

I was surprised! I said, "Hey, no need!" 

He just went out and when the boss chased after him to return him the chocolate. He refused so the chocolate was back to me. I just put it back on the shelf..

Mad Rush

Everyone is in the mood or is it the mad rush? All seem to be rushing and shopping whether they are Indian, Chinese or Malays.

So to create the Christmas mood recently, we wore christmas hats for 7 days until Christmas day. We always put customer first. We serve them with utmost interest and necessary assistance.

Soon New Year will be here and Chinese New Year too. We will be very busy until after Chinese New Year. It's great that business is so good during the festive months..

Honest Customer

This lady customer had already paid for her stuff and she put the package on the counter. She went looking for other stuff. When she came back, she was shocked to see that her package was gone. We had to replace her items.

Meanwhile, I browsed through the cctv. True enough, another customer had taken her package together with his own. So I was hoping that this customer would come back and return us the stuff.

Surprised, the customer came back to return the package which was not his. Thankfully he's such an honest customer..

Intention to steal

This guy simply walked in our shop and walked away with this 15kg rice. Then he had the nerve to walk in again and tried to steal other stuff. 

But he was unlucky this time. The boss saw him walked out. He quickly stopped him and this guy just casually paid for those few small items.

The boss suspected that he must have stolen something before that. So I browsed through the cctv and indeed he stole that packet of rice!

Complaining

Some customers like to complain. They always complain about the price increase of certain items. They also like to compare our price with the next door. Yet they still buy from us. 

I wonder why they complain to the shop assistant. They should just report to the consumerism if they are not happy about it..